<t>Hello again all:<br/> Just a quick update, I am delighted to report that thanks to Cheryle and her tech contacts she tells me the problem has been identified and corrected. And, thanks to all of you encouraging me to stand-by I am still here, doing my best with “here comes the sun”. Slowly. Great...

<r>Cheryle, I am so greatful to you, I really am. I'm quite sure you would not take my comments personally. They were only born of substantial frustration.<br/> Given what you say, that the advertised Support email has been defunked for some time, I now realise I have been a bit unlucky being the vi...

How sweet of you. Thank you. Now, off to bed you!
David

<t>UPDATE<br/> Just to let you all know, a few minutes ago I received a reply to my "ticket" from Cheryle which I filed on 8th March after all my emails achieved nothing. It did go through then, but it just took 7 DAYS!!! No explanation provided. I'm not ungrateful, just very disappointed by that ma...

<r><E>:(</E> Obviously there is a time difference between some of us but I’m still here i'm afraid.<br/> Furthermore I have now reverted to the foetal position in the corner with one eye open on the computer whatching everyone else having fun on here whilst chewing on my wrists.<br/> Many thanks to ...

I am most greatful to you both for your kind response. I admit I was almost off with the Lemmings but I will stand by and hope an administrator picks me up
Kind regards
David (London England)

<t>But I will say is that I'm very unhappy to have to keep reading how to get support so easily all over this sight but in reality:<br/> Why don't the administrators of this site reply to a "support" request by email or "ticket" on here? I've been trying to buy something since January but the verifi...