I'll Have to Say I Love You in a Song - Can't play videos

What we have so far, new songs added weekly!
jbaguia2000
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Joined: Fri Jun 24, 2011 12:48 am
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Fri Jun 24, 2011 8:36 am

Hi,

Just purchased (pay-per-lesson) the above selection but only the Preview plays in a pop-up screen. The others (Parts 1 - 9) don't. The video seems not able to load. I have tried Internet Explorer 8, Google Chrome 11, and I just updated my Firefox to version 4. Am not sure if it's the Flashplayer because I can play a lot of videos from other websites especially news from my home country. Also I went to the Flowplayer website and was able to play their demo video.

I wonder if I need to install some plug-ins or do I need to "tweak" some settings?

Would really welcome any help.

Thanks,

Joe


willem
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Joined: Fri Mar 20, 2009 7:53 am
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Fri Jun 24, 2011 10:39 am

did you try to push the ''my pay per lesson button'',on the left side under...and see if there is something for you, if they are there just click there,,


jbaguia2000
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Fri Jun 24, 2011 10:53 am

Thanks. That's actually where I access the 9-part lesson links from. The problem is when I get to the page that contains the lesson links and I click on any of those lesson parts, I couldn't get the video to run, except for the first preview (I don't get a video for the preview before part 2 either.). (But the preview video that works comes off the pop-up and is a youtube video whereas the rest of the lessons are in Flowplayer.

Joe


willem
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Fri Jun 24, 2011 11:02 am

i guess you have the flowplayer??? O.K i am from the Netherlands and i can''t tell you how to handle,,,what i can say is send in a ticket that you can find under the support button,,above on the right and tell your problems,,it is friday so they still work and a ticket is the best way,,maybe you can search through the forum threads 'cos there was an other with that problem and maybe you find the answer there,,,,hope you get some more help from others,,,,i know for sure that it comes allright .... again send a ticket !!! that is the best way...a support ticket..goodluck


jbaguia2000
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Fri Jun 24, 2011 11:08 am

Thanks very much indeed. I'll do just that. Really appreciate the help.

Best regards,

Joe


willem
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Joined: Fri Mar 20, 2009 7:53 am
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Fri Jun 24, 2011 11:30 am

Hi AGAIN,,TRY THIS LINK AND TRY AGAIN

http://www.totallyguitars.com/target-so ... -song.html


jbaguia2000
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Sat Jun 25, 2011 3:49 am

Thanks again. That's actually the page where I get stuck. Anyway, I have sent a ticket.

Cheers,

Joe


willem
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Joined: Fri Mar 20, 2009 7:53 am
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Sat Jun 25, 2011 4:25 am

jbaguia2000 wrote:
Thanks again. That's actually the page where I get stuck. Anyway, I have sent a ticket.

Cheers,

Joe

Pity,,let us know when they helped you out with your ticket,,,,,cheers


edit.. just go back to your ticket page to see if they answered you,,i believe also you get some mail..


tombo1230
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Joined: Sat Apr 24, 2010 8:27 am
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Sat Jun 25, 2011 7:23 am

willem wrote:
Hi AGAIN,,TRY THIS LINK AND TRY AGAIN

http://www.totallyguitars.com/target-so ... -song.html
I have tried this page and it works for me. I'm sure they will fix your access quickly. Good luck.

Tom N.


jbaguia2000
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Joined: Fri Jun 24, 2011 12:48 am
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Sun Jun 26, 2011 8:06 pm

Thanks,

Got a mail on Friday asking for some additional clues butafter that, no more up to this writing. Probably got caught in the weekend.

Cheers,

Joe


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