Page 1 of 1

Cannot view or download Goodbye Blue Sky Tab

Posted: Wed Jul 31, 2013 4:28 pm
by jheal
When I attempt to view Goodby Blue Sky (in the free lesson area) Tab, I am told I must be logged in to do so, meanwhile at the top of the page it says I am logged in.

I have logged in a couple times to make sure my session didn't time out or anything like that.

The link to the PDF is http://www.totallyguitars.com/component ... ad/10.html

if that helps.

Let me know, maybe I'm not supposed to have access. Nowhere does it say "Target only" or anything like that so I am unsure.

Thanks,

James

Re: Cannot view or download Goodbye Blue Sky Tab

Posted: Wed Jul 31, 2013 7:05 pm
by daryl
Hi James,

I'm a non TARGET member and I was able to open the PDF link you provided without any problems. Perhaps if you cleared your cookies it might help. Go here: http://www.totallyguitars.com/support/tickets.html
and hit the "clear cookie" button. Otherwise, go to the support->helpdesk and open a ticket.

Daryl

Re: Cannot view or download Goodbye Blue Sky Tab

Posted: Wed Jul 31, 2013 7:28 pm
by jheal
Good call. I cleared my temporary internet files (not my cookies, not my browsing history, etc) and poof, I could get it. I guess the first time I tried my session had timed out and every other time my browser loaded a cached version of the page.

Thanks for the suggestion, I should have thought of that myself given that I have worked in I.T. for the last 20 years... Sheesh.. :blush:

James