Pay per lesson option

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emmab
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Joined: Mon Nov 23, 2009 9:23 am
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Mon Nov 22, 2010 11:34 am

Greetings:

It appears from the intro video about the pay per lesson feature that they are for a one time fee, implied for life. When I go to select and pay for the streaming lesson I am presented with information about a 1 year expiration.

Can someone clarify that ALL streaming lessons are for a 1 year period and must be renewed.

Thanks

Jim


TGMatt
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Joined: Wed Sep 02, 2009 3:14 pm
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Mon Nov 22, 2010 11:56 am

We changed them to life recently..so your good to go


emmab
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Joined: Mon Nov 23, 2009 9:23 am
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Mon Nov 22, 2010 12:00 pm

Thankyou for your quick reply.

Is it on a list of things to do, to change the payment system so that it does not show the 1 year expiration?

Thanks

Jim


TGMatt
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Joined: Wed Sep 02, 2009 3:14 pm
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Mon Nov 22, 2010 1:18 pm

Yes it is on our long long list...but you are good to go..


frybaby
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Joined: Mon Jun 01, 2009 9:03 am
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Mon Nov 22, 2010 5:18 pm

I too, recently received an believable prompt reply to a Video ticket.
This seem to be one of the few places left on earth where Customer Service is exactly that.
Just want to say thank again to the whole TG support Team.
Sincere regards with much appreciation for your tireless effort.
I am burned out on pizza, so .... Nacho's for everyone.
Neil is buying
Frybaby


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