Site Problems

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limeycliff
Posts: 0
Joined: Mon Dec 20, 2010 5:07 pm
Status: Offline

Thu Dec 23, 2010 10:30 pm

I joined Totally Guitars four days ago.
I cannot get free lessons to play.
I cannot get any answer from my tickets.
In fact I cannot access any thing.
How can I unsubscribe?

Limey Cliff


TGMike
Posts: 0
Joined: Mon Feb 08, 2010 3:34 pm
Status: Offline

Thu Dec 23, 2010 11:06 pm

Hi,

I apologize for your trouble. I just looked in support and did not find any tickets from you. I logged into your account as you and clicked support where you would see any tickets submitted and there were none. It does not appear you created a ticket and contacted support. We would be happy to help with your troubles but we were not aware you were having issues.

You need to click support at the top of the site and create a new ticket. You will see your own ticket on the support page after you create it so you are able to track progress.

Let me know if you are still having issues submitting a ticket.

Sincerely,
Mike


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