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Unable to open Lessons

Posted: Mon Feb 24, 2014 11:30 am
by connorbrintnell93412
Hi, I am a new TARGET member to this site and when i try to open a lesson it only lets me view the free preview....please help

Re: Unable to open Lessons

Posted: Mon Feb 24, 2014 11:58 am
by Music Junkie
connorbrintnell93412 wrote:
Hi, I am a new TARGET member to this site and when i try to open a lesson it only lets me view the free preview....please help
In looking at your post, it seems that you are a Totally Guitars member, but not a TARGET member. If this is indeed the case, make sure you are trying to access the "Free Lessons", and not the TARGET lessons. The free lessons should work fine.

http://www.totallyguitars.com/onlinelessons

On the above page, click on the drop down menu and choose "Free Lessons".

If you have issues with those, you might want to put in a support ticket.

Hope that helps.

Jason

Edit: If you are a TARGET member, you can just put in a ticket. When you post, on the right hand side, you will see your avatar and info. It should say TARGET Member there. :)

Re: Unable to open Lessons

Posted: Mon Feb 24, 2014 12:44 pm
by TGNeil
connorbrintnell93412 wrote:
Hi, I am a new TARGET member to this site and when i try to open a lesson it only lets me view the free preview....please help
Hi,

I just noticed you somehow got registered twice. The username connorbrintnell12250 is listed as a Target member. See if you can get in on that account.

Neil

Re: Unable to open Lessons

Posted: Sun May 25, 2014 7:32 am
by mhmusic
I got that same problem when I open a selected lesson in the My Target Lite page. Only preview video as result. Need help.

Re: Unable to open Lessons

Posted: Mon May 26, 2014 3:20 pm
by auntlynnie
Whenever something like this has happened with my account, I've used the helpdesk (under Support on the dark blue ribbon above) and usually gotten the issue resolved quickly.

Lynn