Lost my Target Lite

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jloihle
Posts: 0
Joined: Tue Jan 08, 2013 1:57 pm
Status: Offline

Tue Jan 27, 2015 4:26 pm

I had to recently change my debit card information due to a replaced card, unfortunately My membership was canceled for January 2015. I attempted to update my card information to no avail, it still says I do not have a membership to the "Lite Program. I posted a support ticket as well, but haven't heard anything back. Also I lost all the lessons I have acquired over the past year. :(

Do I need to re-purchase the subscription, and is there any way I can get back my lessons?

Any help would be appreciated!

Jloihle


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TGNeil
Posts: 981
Joined: Thu Feb 18, 2010 1:09 pm
Status: Offline

Tue Jan 27, 2015 11:50 pm

Hi,

Sorry to hear about the dilemma. I am pretty sure all your songs will be intact and you will be up and running by tomorrow. Jameela should be all over this unless the weather on the East Coast has shut down her side of the operation.

Neil


jloihle
Posts: 0
Joined: Tue Jan 08, 2013 1:57 pm
Status: Offline

Wed Jan 28, 2015 6:03 am

Thanks for the quick response Neil!


tgjameela
Posts: 174
Joined: Wed Feb 29, 2012 5:02 am
Status: Offline

Wed Jan 28, 2015 6:22 pm

Hi jloihle,

Thanks for reaching out, I sent you an email to the yahoo address that we have on file for your account with instructions on how to reinstate your Target Lite subscription. Please let me know if you got it and are able to successfully rejoin the subscription.

If you have questions please don't hesitate to ask.

Thanks!
Jameela


jloihle
Posts: 0
Joined: Tue Jan 08, 2013 1:57 pm
Status: Offline

Wed Jan 28, 2015 8:30 pm

Another reason why this site is so Great! I'm up and running, Thanks for all the help :)


tgjameela
Posts: 174
Joined: Wed Feb 29, 2012 5:02 am
Status: Offline

Thu Jan 29, 2015 6:47 pm

Awesome! Glad to hear you were able to get resubscribed. If you need assistance in the future you know how to reach us. B)


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