Help and support

dangarrett78077
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Joined: Wed Apr 02, 2014 10:41 am
Status: Offline

Mon Aug 08, 2016 2:19 pm

I'm having trouble reaching support on the web site ("can't be found") and will entertain suggestions.

My recently purchased TARGET membership worked this morning, but now I can't get back in. Sorry for posting on the forum, but the web site gives me very little options.

Dan


TGNesh
Posts: 111
Joined: Tue Aug 24, 2010 8:25 am
Location: The Netherlands
Contact:
Status: Offline

Mon Aug 08, 2016 2:49 pm

Maybe try this:

(The email address shown on this page)

http://www.totallyguitars.com/mysupport

[email protected]


dangarrett78077
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Joined: Wed Apr 02, 2014 10:41 am
Status: Offline

Mon Aug 08, 2016 3:55 pm

Thanks, I will try that later.
BTW, Vanessa, I enjoy your TARGET lessons.
Dan


TGNesh
Posts: 111
Joined: Tue Aug 24, 2010 8:25 am
Location: The Netherlands
Contact:
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Tue Aug 09, 2016 2:02 pm

I hope it has worked for you Dan!

I had been meaning to respond to your introduction in the other thread, to welcome you and so on, but time wasn't on my side. Thanks for telling us some more about yourself. Quite an impressive career! :ohmy:

I'm glad you're enjoying TG and also my lessons. So have fun playing and learning before you head off to sea. In the meantime, always feel free to shoot some questions or comments. As you've noticed, the power of the community is a real bonus. :)

Many thanks again and see you around!

Vanessa

dangarrett78077 wrote:
Thanks, I will try that later.
BTW, Vanessa, I enjoy your TARGET lessons.
Dan


tgjameela
Posts: 174
Joined: Wed Feb 29, 2012 5:02 am
Status: Offline

Tue Aug 09, 2016 5:37 pm

Hey Dan,

Thanks for reaching out, and we're sorry to hear that you were having trouble with your subscription. Katherine let me know that she was able to get you back up and running, let us know if you need further assistance in the future.

Thanks for being a part of Totally Guitars!
Jameela


dangarrett78077
Posts: 0
Joined: Wed Apr 02, 2014 10:41 am
Status: Offline

Wed Aug 10, 2016 10:41 pm

Thanks Jameela.
It was unfair of me not to report your great customer support on this forum immediately. Everything is resolved, up and running just fine.
My only excuse for the late acknowledgement of your wonderful support is that I have been immersed in the fabulous lesson on the web site!
You guys are the greatest! Thanks again!


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