Cannot download lesson

ahrazee81391
Posts: 0
Joined: Mon Feb 27, 2017 12:20 pm
Status: Offline

Fri Feb 15, 2019 11:21 pm

I have purchace a couple of individual lessons, one of which I paid for twice. I cannot access them on the site. Whats up with this?


willem
Posts: 5
Joined: Fri Mar 20, 2009 7:53 am
Status: Offline

Sat Feb 16, 2019 6:45 am

Maybe you need to unlock the flashplayer click on the lock symbol in the URL and give permission and then renew the page.

B)


tgjameela
Posts: 174
Joined: Wed Feb 29, 2012 5:02 am
Status: Offline

Sat Feb 16, 2019 5:13 pm

Hi ahrazee81391,

Thanks for your note and sorry to read you are having trouble accessing your lessons, as Willem mentioned you will most likely need to enable Flash to get the video content to load, we put together a short tutorial on how to do this using Chrome: http://tg-help-videos.s3.amazonaws.com/ ... uitars.mp4

Let us know if that does the trick, and please shoot us an email so that we can swap out your duplicate purchase for Hesitation Blues.

If there is anything else we can do to assist you be sure to drop us a note at [email protected].

We appreciate you being a part of TG!
Jameela


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