Money taken in error and nobody answering emails

Feel free to get outside the box here.
bremhillbob
Posts: 0
Joined: Thu Jul 09, 2015 11:08 am
Status: Offline

Wed Dec 12, 2018 2:47 pm

Hi All,
I recently had money taken from my account by Totally and I've emailed several addresses and even got a case number by automates response but there has been no other contact. I'm sure that this is just a minor glitch in an automated system but I go in for a cancer op on the 20th and I'm really keen to get this cleared up. Can anyone suggest an email that works or a number to call?

Bob


thereshopeyet
Posts: 130
Joined: Thu Jun 25, 2009 4:19 pm
Status: Offline

Wed Dec 12, 2018 3:05 pm

Hello

The support email usually works: [email protected]

Support folk normally get things cleared up quite quickly.
Maybe you'll get a musical lesson bonus :dry: :ohmy: along with a refund :)

Hope your Cancer op goes well.

Best wishes

Dermot


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