To All Members in Europe
Posted: Fri Jul 01, 2016 2:32 pm
To all our members in Europe, we just found out the source of the problem to those that can't access the site. Unfortunately, there was a major internet outage in your region that affected both Cloud Flare and AWS, two services that we use to deliver content at a faster speed and stream the video lessons.
We are sorry to say that we will just need to wait the issue out until these services can get back to running at 100%. While this is not something we can control, we are happy to offer our members an extension on their subscription access, as a courtesy for the days they are not able to use the site.
Please connect with us through our support desk at support@totallyguitars.com, if you have a Target subscription, so that we can update your account accordingly. Thanks for your patience.
http://www.itpro.co.uk/networking/26752 ... oss-europe
We are sorry to say that we will just need to wait the issue out until these services can get back to running at 100%. While this is not something we can control, we are happy to offer our members an extension on their subscription access, as a courtesy for the days they are not able to use the site.
Please connect with us through our support desk at support@totallyguitars.com, if you have a Target subscription, so that we can update your account accordingly. Thanks for your patience.
http://www.itpro.co.uk/networking/26752 ... oss-europe