Technical Difficulties with the Support System

tgjameela
Posts: 174
Joined: Wed Feb 29, 2012 5:02 am
Status: Offline

Sun Apr 29, 2018 4:02 pm

Hi Everyone,

It has recently come to our attention that the support system we are using has stopped routing emails, this appears to have occurred around the 19th of April, we have since reached out to the support team that manages the system to figure out what happened.

If you have submitted a support ticket in the last week and have not heard back from us, that is why and we sincerely apologize for the technical difficulties, our tech team has set up a temporary back up solution, if you haven't hear back from a request sent on or after the 19th, please send an email to us at [email protected].

Again we apologize for the inconvenience and appreciate everyone's patience as we correct the help desk.

Thanks!
Jameela