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Awesome spinland! And yes this is different then the DVD offer, but both are pretty solid! Will post a different thread for the DVD Store Sale.
tgjameela wrote:
how come you no longer post to the UK? Or at least that's what came up when I tried to find out what delivery costs would be? I replied to the original email (dvd store sale) about this and a ticket was raised by doing so.
I have bought some dvd's in the past, so why has it changed?
Tom N.
Hi Jameela,Awesome spinland! And yes this is different then the DVD offer, but both are pretty solid! Will post a different thread for the DVD Store Sale.
how come you no longer post to the UK? Or at least that's what came up when I tried to find out what delivery costs would be? I replied to the original email (dvd store sale) about this and a ticket was raised by doing so.
I have bought some dvd's in the past, so why has it changed?
Tom N.
tgjameela wrote:
I couldn't go any further than that. I didn't get to pay. I had used the dropdown which as you say had UK as an option, but I was told that you don't send to the UK. This was using my IPad, so after leaving a note here I tried it again on my IPad still the same, so tried the same thing on my computer as I had remembered that previous DVD's were ordered that way and it worked no problem this time. The post code was correct and the same in both methods, no extra spaces at the beginning etc.
I just had another look on my IPad and at shipping method it actually says in the box...We don't offer shipping to United Kingdom. Continue to payment method is greyed out. (IPad only) as I said worked fine on my computer.
Tom N.
Hi Jameela,Hey Tom,
Thanks for the note, I double checked the cart and United Kingdom is listed as a shipping option from the drop down. Did you run into any issues as you were navigating through the checkout process?
Thanks!
I couldn't go any further than that. I didn't get to pay. I had used the dropdown which as you say had UK as an option, but I was told that you don't send to the UK. This was using my IPad, so after leaving a note here I tried it again on my IPad still the same, so tried the same thing on my computer as I had remembered that previous DVD's were ordered that way and it worked no problem this time. The post code was correct and the same in both methods, no extra spaces at the beginning etc.
I just had another look on my IPad and at shipping method it actually says in the box...We don't offer shipping to United Kingdom. Continue to payment method is greyed out. (IPad only) as I said worked fine on my computer.
Tom N.
Hey Tom!
Thanks for your reply and I appreciate you doing some troubleshooting!
I've escalated the issue to our dev team for further investigation on mobile checkout. Glad to see you were able to get your order in on desktop!
If there is anything we can do to further assist don't hesitate to let us know!
Jameela
Thanks for your reply and I appreciate you doing some troubleshooting!
I've escalated the issue to our dev team for further investigation on mobile checkout. Glad to see you were able to get your order in on desktop!
If there is anything we can do to further assist don't hesitate to let us know!
Jameela
tgjameela wrote:
Tom N.
Thanks Jameela.Hey Tom!
Thanks for your reply and I appreciate you doing some troubleshooting!
I've escalated the issue to our dev team for further investigation on mobile checkout. Glad to see you were able to get your order in on desktop!
If there is anything we can do to further assist don't hesitate to let us know!
Jameela
Tom N.